The Haven — Havens of Minnesota is a licensed outpatient substance use disorder program for adults 18 and older. We provide comprehensive assessments and day and evening intensive outpatient treatment (IOP) at our offices in Woodbury, Shakopee and Waconia, and by telehealth anywhere in Minnesota.
Referring a client? Professionals can call us, fax the office nearest your client, or email referrals@havensmn.com from your organization’s secure email. We respond within one business day.
How to refer
Phone: (651) 734-9633, for all our offices.
Office and phone hours: Monday–Friday, 8 am–5 pm. After 5 pm, leave a message and we’ll call you back the next business day.
Fax: Woodbury (651) 734-9533 · Shakopee (952) 496-2506 · Waconia (952) 442-6228. Fax the office nearest your client.
Email: referrals@havensmn.com. Please send client details only from your organization’s secure (encrypted) email. If you can’t send secure email, call or fax instead.
We respond within one business day.
What to send
- your client’s name and phone number, and the best way to reach them
- why you’re referring them, and whether it’s for an assessment, IOP or both
- any court, probation or program deadlines
- the name of the person we should contact at your organization
- a signed release, if your organization uses one (see Consent and reporting)
What happens next
- We respond to you within one business day.
- Your client contacts us to schedule. If they’re stepping down from residential treatment and can’t easily call or email, you can schedule for them, with their consent. You’re welcome to be with them when they call.
- We check their insurance and explain any costs before they start.
- Assessments are usually scheduled within one to two weeks. If your client is ready for treatment, they can often start IOP within a few days, with the assessment completed in their first days in the program.
We can’t confirm whether someone is, or was, our client unless they’ve signed a consent that names you.
Courts, probation and attorneys
We complete substance use disorder assessments for DWI and other court matters, and provide IOP when it’s recommended.
- Level of care: a comprehensive assessment recommends the level of care. Ours is outpatient: day or evening intensive outpatient treatment (IOP), ASAM Level 2.1.
- Who’s eligible: adults 18 and older, day or evening, in person at our offices or by telehealth anywhere in Minnesota.
- Assessments for court: We complete substance use disorder assessments for DWI and other court matters, in person, online or by phone. Courts and probation decide which assessments they accept, so check with your attorney, court or probation officer. Our assessments aren’t for commercial driver’s license (DOT) or pilot (FAA) requirements; those need a DOT-qualified substance abuse professional or an FAA-approved evaluator.
- How fast: assessments are usually scheduled within one to two weeks. If your client has a court date or deadline, tell us when you refer.
- Cost and insurance: a private-pay comprehensive assessment is $300. Most insurance, Medical Assistance and PMAP plans are accepted; see Insurance and cost.
- Drug and alcohol testing: Drug and alcohol testing is a routine part of treatment. We use a DNA-matched testing method, so observed urine tests are rarely needed.
- How to refer: your client can call us at (651) 734-9633, or you can refer them by phone, fax or referrals@havensmn.com.
- What we report back: with your client’s signed consent, we can send the assessment and report on whether your client started, attendance, participation, drug and alcohol test results, progress, recommendations and a discharge summary. Consents for court and probation follow special federal rules; see Consent and reporting.
- Contact: referrals@havensmn.com, the office fax nearest your client, or (651) 734-9633. We respond within one business day.
Prescribers and opioid treatment programs
Your patient keeps their prescriber or opioid treatment program, and gets counseling and group treatment with us. We’re an outpatient counseling program; we don’t prescribe.
- Level of care: day or evening intensive outpatient treatment (IOP), ASAM Level 2.1, alongside medication.
- Who’s eligible: adults 18 and older, in person at our offices or by telehealth anywhere in Minnesota. Clients on MAT are welcome in all programs: day, evening and telehealth.
- Medications: clients taking buprenorphine (such as Suboxone), methadone or naltrexone (including Vivitrol, the monthly injection) take part fully in group and individual sessions. We don’t prescribe, adjust or stop medications, and we don’t override a prescriber’s guidance.
- Not on medication yet? We don’t prescribe, but we can help your patient find a prescriber.
- How fast: if your patient is ready for treatment, they can often start IOP within a few days.
- Insurance: Medical Assistance, PMAP plans and many commercial plans. We’re not able to accept most Medicare or Medicare Advantage plans. Call us and we’ll check your coverage and help you find other options.
- How to refer: by phone, fax or referrals@havensmn.com.
- What we report back: with your patient’s signed consent, we share attendance, progress and concerns that affect their care, and we coordinate with you while they’re in the program. Tell us what you need and how often.
- Contact: referrals@havensmn.com, the office fax nearest your patient, or (651) 734-9633. We respond within one business day.
Hospitals, detox and residential programs
When a patient is ready for outpatient care, IOP with us can be the next step after withdrawal management, a hospital stay or residential treatment, in person in Woodbury, Shakopee and Waconia, or by telehealth anywhere in Minnesota.
- Level of care: day or evening intensive outpatient treatment (IOP), ASAM Level 2.1. We don’t provide detox or residential treatment.
- Who’s eligible: adults 18 and older who are medically ready for outpatient care, in person at our offices or by telehealth anywhere in Minnesota.
- How fast: contact us before the discharge date, so your patient’s first day can follow soon after. Patients ready for treatment can often start IOP within a few days, with the assessment completed in their first days in the program.
- Insurance: Medical Assistance, PMAP plans, Minnesota’s Behavioral Health Fund and many commercial plans; we check coverage before the first day. See Insurance and cost.
- Medication: patients who started medication for opioid or alcohol use disorder during their stay are welcome to continue it with their prescriber while in IOP.
- How to refer: fax the referral and discharge paperwork to the office nearest your patient, or email referrals@havensmn.com from your secure email. If your patient is stepping down from residential treatment and can’t easily call or email, you can schedule for them, with their consent. If your patient already has a recent comprehensive assessment, send it with their consent.
- What we report back: with your patient’s signed consent, we confirm when they start and can share their progress.
- Contact: referrals@havensmn.com, the office fax nearest your patient, or (651) 734-9633. We respond within one business day.
Mental health clinics and therapists
We treat the substance use disorder; your client can keep seeing you.
- Level of care: day or evening intensive outpatient treatment (IOP) for substance use disorders, ASAM Level 2.1.
- Who’s eligible: adults 18 and older, day or evening, in person at our offices or by telehealth anywhere in Minnesota.
- Mental health in IOP: many people we serve also live with anxiety, depression or other mental health concerns. Our team includes licensed mental health professionals who support clients during treatment, and we help clients connect to ongoing therapy for after they finish.
- Alongside your care: your client can keep their therapist or psychiatric provider during IOP. When they finish, we can refer them back to you for ongoing therapy.
- How fast: if your client is ready for treatment, they can often start IOP within a few days.
- Insurance: see Insurance and cost.
- Medication: clients on MAT are welcome; see Prescribers.
- How to refer: by phone, fax or referrals@havensmn.com.
- What we report back: with your client’s signed consent, we coordinate with you during treatment and share a summary when they finish.
- Contact: referrals@havensmn.com, the office fax nearest your client, or (651) 734-9633. We respond within one business day.
County case managers
We complete comprehensive assessments, the assessment that replaced Rule 25 in Minnesota, and provide IOP for adults on Medical Assistance, PMAP plans or the Behavioral Health Fund.
- Level of care: the comprehensive assessment recommends the level of care; ours is day or evening intensive outpatient treatment (IOP), ASAM Level 2.1.
- Who’s eligible: adults 18 and older, day or evening, in person at our offices or by telehealth anywhere in Minnesota. Telehealth is for adults who live in Minnesota and are in Minnesota during sessions.
- How fast: Assessments are usually scheduled within one to two weeks. If your client is ready for treatment, they can often start IOP within a few days, with the assessment completed in their first days in the program.
- Funding: Most people pay for treatment through insurance, Medical Assistance or Minnesota’s Behavioral Health Fund. We accept straight Medical Assistance and these PMAP plans: Blue Plus, HealthPartners, Hennepin Health, Medica, PrimeWest Health and South Country Health Alliance.
- Medication: clients on MAT are welcome; see Prescribers.
- How to refer: by phone, fax or referrals@havensmn.com. Your client contacts us to schedule, unless they’re stepping down from residential treatment. If your client already has a recent comprehensive assessment, send it with their consent.
- What we report back: with your client’s signed consent, we share the assessment, attendance, progress and a discharge summary.
- Contact: referrals@havensmn.com, the office fax nearest your client, or (651) 734-9633. We respond within one business day.
EAPs and employers
Our evening program lets people keep working while they’re in treatment.
- Level of care: intensive outpatient treatment (IOP), ASAM Level 2.1: evening, Monday–Thursday, 5:30–8:30 pm, or day, Monday–Friday, 8:45 am–12:45 pm, in person or by telehealth.
- Who’s eligible: adults 18 and older, in person at our offices or by telehealth anywhere in Minnesota.
- How fast: if the employee is ready for treatment, they can often start IOP within a few days.
- Insurance: most commercial plans we accept are listed on Insurance & Admissions; we check coverage before the first day.
- Medication: clients on MAT are welcome; see Prescribers.
- How to refer: EAP professionals can refer by phone, fax or referrals@havensmn.com. The employee contacts us to schedule; you’re welcome to be with them when they call. Employers and HR staff: please share our number, (651) 734-9633, with the employee; they contact us directly.
- What we report back: nothing, unless the employee signs a consent that names you. With it, we can confirm attendance.
- Not for DOT: our assessments aren’t for commercial driver’s license (DOT) or pilot (FAA) requirements.
- Contact: referrals@havensmn.com, the office fax nearest the employee, or (651) 734-9633. We respond within one business day.
Who we serve and level of care
- Adults only: we serve adults 18 and older.
- Level of care: nonresidential substance use disorder treatment, licensed by the Minnesota Department of Human Services: comprehensive assessments and intensive outpatient treatment (IOP) at ASAM Level 2.1, day and evening. Each client’s level of care comes from their comprehensive assessment.
- Ordered to complete Level 2.1? That’s intensive outpatient treatment (IOP). Both our day and evening programs are Level 2.1.
- Schedules: day IOP, Monday–Friday, 8:45 am–12:45 pm; evening IOP, Monday–Thursday, 5:30–8:30 pm, at all three offices.
- Individual sessions: IOP combines group sessions with one-on-one time with a counselor, usually about once a week, adjusted to each client’s needs.
- Length: Every plan is individualized. Many people complete IOP in about three to six months.
- Telehealth: whether a client attends in person or by telehealth is decided with our client care coordinators at intake, based on their needs and whether they can attend reliably. Telehealth IOP has the same expectations as in-person IOP. Telehealth is for adults who live in Minnesota and are in Minnesota during sessions.
- Staff: Assessments are completed by licensed clinicians. Groups are led by licensed clinicians, most often licensed alcohol and drug counselors (LADCs).
- What we don’t provide: detox, residential treatment, MAT prescribing, or services for anyone under 18. We help clients find detox, residential care or a prescriber when they need one.
Insurance and cost
We accept Medical Assistance, Minnesota’s PMAP health plans and many commercial plans.
Most people pay for treatment through insurance, Medical Assistance or Minnesota’s Behavioral Health Fund. If you don’t have coverage, call us, and we’ll talk through your options before you start.
We’re not able to accept most Medicare or Medicare Advantage plans. Call us and we’ll check your coverage and help you find other options.
A private-pay comprehensive assessment is $300. See the plans we accept
Consent and reporting
Substance use disorder treatment records have extra protection under federal law (42 CFR Part 2) and Minnesota law. We share information about a client with you only when the client has signed a written consent that names you or your organization and says what we may share, or when the law otherwise allows it.
- What a consent covers: who may receive the information, what we may share and why, and when the consent ends. A client can revoke most consents in writing at any time.
- What we can share with consent: whether your client started, attendance, participation, drug and alcohol test results, progress, recommendations and a discharge summary. Tell us what you need and how often.
- Courts, probation and other criminal justice referrals: when treatment is a condition of a court case, probation or release, the consent states how long it lasts and when it can be revoked, no later than the end of the case or supervision it relates to. The people who receive it may use it only for their official duties in that case.
- What comes with each report: every disclosure we make carries the federal notice that limits how it can be used or shared further.
- No consent, no report. Without a signed consent, we can’t confirm or deny that someone is our client.
- Signing: clients sign our consent at intake. If your organization has its own form, send it; we’ll use it if it meets 42 CFR Part 2.
Licensed by the Minnesota Department of Human Services: Woodbury 1115960 · Shakopee 1115962 · Waconia 1115963
Questions about a referral? Call (651) 734-9633 or email referrals@havensmn.com. We respond within one business day.
If you’re in crisis, call or text 988. In an emergency, call 911.